At Tahmid Air International, we are committed to safeguarding the privacy and security of our users’ personal information. By accessing or using our services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. This policy explains what personal data we collect, how and when it may be used or shared, how we protect it, and the choices available to you regarding your information.
To provide you with travel-related products and services, we may collect various types of information through automated and non-automated means, including cookies and communication tools.
Personal Information
Depending on the nature of your interaction with us, we may collect personal details such as your name, address, phone number, email address, travel dates, service details, payment method, billing history, transaction amounts, domain name, and credit or debit card information. Financial information is used solely for billing and transaction processing purposes and may be shared with payment processors or card issuers when required. Secure transmission is indicated by a security icon in your browser.
Cookies & Tracking Technologies
Cookies are small data files stored on your device that help us recognize your preferences and enhance your experience. We use different types of cookies, including:
Essential cookies required for website functionality
Performance cookies to analyze website usage and improve performance
Functional cookies to remember your preferences
Advertising cookies to display relevant promotions
We may also use cookies, pixel tags, and similar technologies to track referrals, measure campaign effectiveness, and deliver marketing communications. You may disable cookies via your browser settings, but some website features may not function properly as a result.
Customer Surveys
From time to time, we may invite customers to participate in surveys. Participation is voluntary, and any information provided is kept confidential, even when surveys are conducted by third-party service providers on our behalf.
Social Media Features
Our website may include social media tools such as sharing buttons. These features may collect information like your IP address and pages visited, and may set cookies. Interactions with such features are governed by the privacy policies of the respective social media platforms.
Third-Party Websites
This Privacy Policy does not apply to information collected by third-party websites linked to or hosted on our platform. We encourage you to review their privacy policies before sharing any personal data.
The personal information we collect is used to:
Process bookings and payments
Provide customer support and services
Respond to inquiries and fulfill requests
Send administrative notices and service updates
Deliver newsletters and promotional communications (where permitted by law)
Personalize user experience and improve our services
Conduct data analysis, audits, fraud prevention, and business development
We may create aggregated, non-identifiable data for statistical, analytical, or promotional purposes.
Log Files
We may collect IP addresses for system administration, security, trend analysis, and demographic reporting. These are not directly linked to identifiable personal data.
Partners & Affiliates
We may share information with trusted partners, sponsors, affiliates, or companies within our corporate group to deliver services, promotions, or bundled offerings. Any shared data is subject to confidentiality obligations.
Service Providers
Your personal information may be shared with third-party service providers who assist us with payment processing, marketing, customer support, or operational services. These providers are authorized to use information only as necessary to perform their services.
Customer Feedback
Survey data may be shared internally or with trusted partners to improve our offerings and customer experience.
Legal & Regulatory Requirements
We may access, retain, or disclose personal information where required by law, court order, legal process, or governmental request, or to:
Protect our legal rights
Prevent fraud or illegal activities
Ensure user safety
Enforce our Terms & Conditions
Updating Information
You may request to correct, update, or remove your personal information if it changes or if you no longer wish to use our services.
Opt-Out
You may opt out of marketing communications at any time by following the instructions provided in our messages or contacting us directly.
Public Forums
Any information you post in public forums becomes publicly accessible. Please exercise caution. You may request removal of your personal information where feasible.
Tahmid Air International employs industry-standard physical, electronic, and administrative safeguards to protect personal information. Sensitive data is transmitted using Secure Socket Layer (SSL) technology and stored on secure servers to prevent unauthorized access or misuse.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children, and any such data identified will be promptly removed.
For services provided through authorized resellers, we may process personal data on their behalf. Requests to access, modify, or delete such data should be directed to the reseller. Upon request, we will assist in data removal within a reasonable timeframe, subject to legal and contractual obligations.
We reserve the right to revise or update this Privacy Policy at any time. If material changes are made to how previously collected data is used, advance notice will be provided along with applicable opt-out options. Users are encouraged to review this policy periodically.
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Tahmid Air International
Suite # W 16/8, 15th floor, Paltan China Town, West Tower, 68 Naya Palatan, Dhaka-1000, Bangladesh.
Dhaka, Bangladesh
Phone: +8801677272311
Email: tahmidairintl@gmail.com
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